DATA PROTECTION DECLARATION AND INFORMATION OBLIGATIONS ACCORDING TO ART. 13 DSGVO
The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing and describe how and for what purpose your data is collected and used and what options you have in connection with personal data.
By using this website, you agree to the collection, use and transfer of your data in accordance with this privacy policy.
Table of contents:
1 Responsible according to definitions in Art. 4 No. 7 of the General Data Protection Regulation (GDPR)
2 General information on data processing in the company and on the website
2.1 Types of data processed
2.2 Purpose of processing
2.3 Legal bases
2.4 Cooperation with processors and third parties
2.5 Transfers to third countries
2.6 Storage or deletion of data
2.7 Provision of contractual services
2.8 Administration, financial accounting, office organization, contact management
2.9 Online presence in social media
3 General use of the website
3.1 Hosting
3.2 Access data/server log files
3.3 SSL encryption
3.4 Cookies
3.5 Personal data via the website
3.6 Contacting us
3.7 Integration of third-party services and content 3.8
Web analysis – Google Universal Analytics
3.9 Google Fonts
3.10 Wordfence
4 Your rights as a data subject
4.1 Right to Confirmation and information according to Art. 15 GDPR
4.2 Right to correction or completion according to Art. 16 GDPR
4.3 Right to deletion (“right to be forgotten”) according to Art. 17 GDPR
4.4 Right to restriction of processing according to Art. 18 GDPR
4.5 Right to Data portability according to Art. 20 GDPR
4.6 Right of objection according to Art. 21 DSGVO
4.7 Automated decisions including profiling
4.8 Right to revoke a data protection consent
4.9 Right to lodge a complaint with a supervisory authority according to Art. 77 DSVO
5 data security
1 Person responsible according to the definitions in Art. 4 No. 7 of the General Data Protection Regulation (GDPR)
Rima Al Kaissi
Wiedner Hauptstrasse 40
1040 Wien
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection regulations, either as a whole or for individual measures, you can address your objection to the person responsible. You can save and print out this data protection declaration at any time.
2 General information on data processing in the company and on the website
2.1 Types of data processed
– Inventory data (e.g. names, addresses)
– Contact details (e.g. e-mail, telephone numbers)
– Content data (e.g. text input, photographs, videos)
– Usage data (e.g. websites visited, interest in content, access times)
– Meta/communication data (e.g. device information, IP addresses)
– Contract data (e.g. subject matter, term, customer category)
– Payment data (e.g. bank details, payment history)
of customers, prospects and business partners
2.2 Purpose of Processing
– Offering the online offer including functions and content
– Answering contact requests, user communication
– Safety measures
– Reach measurement/marketing
– Provision of contractual services
– Service and customer care
2.3 Legal Bases
According to Art. 13 GDPR, we inform you of the legal basis of our data processing. If the legal bases are not mentioned in the respective paragraphs of the data protection declaration, the following apply:
Obtaining consent: Article 6(1)(a) and Article 7 GDPR
Processing for the performance of services, execution of contracts and answering inquiries: Article 6 (1) (b) GDPR
Processing to fulfill legal obligations: Article 6 (1) (c) GDPR
Processing to protect legitimate interests: Article 6 (1) (f) GDPR
2.4 Working with Processors and Third Parties
In principle, we only use your personal data within our company.
If and to the extent that we engage third parties to fulfill contracts (e.g. logistics service providers), they only receive personal data to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing (“order processing”), we contractually oblige processors to only use personal data in accordance with the requirements of data protection laws and to ensure the protection of the rights of the person concerned.
The disclosure and transmission of data to processors and third parties only takes place under the following conditions:
- On the basis of a legal permit (e.g. for the fulfillment of a contract according to Art. 6 Para. 1 lit. b DSGVO, the data must be transmitted to third parties – e.g. payment providers)
- Based on your consent
- Based on a legal obligation
- On the basis of legitimate interests (e.g. when using agents, web hosts, etc.)
The commissioning of third parties for data processing by means of an order processing contract is based on Art. 28 GDPR.
2.5 Transfers to third countries
If data is processed outside the European Union (EU) or the European Economic Area (EEA) by using third-party services or by disclosing or transferring data to third parties, this will only take place under the following conditions:
- To fulfill (pre)contractual obligations
- Based on your consent
- Based on a legal obligation
- Based on legitimate interests
Subject to legal or contractual permissions, we only process or have the data processed in a third country if the special requirements of Art. 44 et seq. e.g. for the USA through the “Privacy Shield”) or compliance with officially recognized special contractual obligations.
2.6 Retention or Deletion of Data
Data processed by us will be deleted or restricted in processing in accordance with Articles 17 and 18 GDPR. Unless expressly stated in this data protection declaration, data will be deleted when they are no longer required for the intended purpose and the deletion does not conflict with any statutory storage requirements. If the data are required for other and legally permissible purposes, they will not be deleted, but their processing will be restricted so that they are not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax reasons.
According to legal requirements, storage takes place in particular for 7 years in accordance with § 132 Para. 1 BAO (accounting documents, receipts/invoices, accounts, receipts, business papers, list of income and expenses, etc.), for 22 years in connection with properties and for 10 Years for documents related to electronically supplied services, telecommunications, radio and television services supplied to non-businesses in EU Member States and for which the Mini One Stop Shop (MOSS) is used.
2.7 Provision of contractual services
We process inventory data (e.g. names and addresses as well as contact details of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Article 6 Paragraph 1 lit b. GDPR. The entries marked as mandatory in online forms are required for the conclusion of the contract.
The following data is processed:
- Inventory data (e.g. customer master data, such as company name, name of contact person or addresses)
- Contact information (e.g. email, phone numbers)
- Content data (e.g. text input, photographs, videos)
- Contract data (e.g. subject matter, term)
- Payment data (e.g. bank details, payment history)
- Usage and metadata (e.g. in the context of evaluating and measuring the success of marketing measures)
In principle, we do not process special categories of personal data, unless these are part of commissioned processing. Those affected include our customers, interested parties and their customers, users, website visitors or employees as well as third parties. The purpose of the processing is to provide contractual services, billing and our customer service. The legal bases for the processing result from Article 6 Paragraph 1 Letter b GDPR (contractual services), Article 6 Paragraph 1 Letter f GDPR (analysis, statistics, optimisation, security measures). We process data that is required to justify and fulfill the contractual services and point out the necessity of their disclosure. Disclosure to external parties only takes place if it is required as part of an order.
We delete the data after the statutory warranty and comparable obligations have expired. The necessity of storing the data is checked every three years; in the case of the statutory archiving obligations, the deletion takes place after their expiry (end of tax retention obligation (7 years) according to § 132 Para. 1 BAO). In the case of data disclosed to us by the client as part of an order, we delete the data in accordance with the specifications of the order, generally after the end of the order.
2.8 Administration, financial accounting, office organization, contact management
We process data as part of administrative tasks and the organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process within the scope of providing our contractual services. The basis of processing is Art. 6 Para. 1 lit. c. GDPR, Art. 6 Para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services.
We disclose or transmit data to the financial administration, consultants such as tax consultants or auditors as well as other fee offices and payment service providers.
Furthermore, on the basis of our business interests, we store information on suppliers, organizers and other business partners, e.g. for the purpose of later contact. We store this mostly company-related data permanently.
2.9 Online presence in social media
In order to communicate with customers, interested parties and users who are active there and to be able to inform them about our services, we maintain company presences in social networks and platforms. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of the respective operator apply. Unless otherwise stated here in our data protection declaration, we process the data of the users if they communicate with us within the social networks and platforms (e.g. writing posts on our online presence or sending messages).
3 General use of the website
3.1 Hosting
The hosting services we use serve to provide infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offer.
We or the hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this online offer on the basis of our legitimate interests in making this online offer available efficiently and securely in accordance with Article 6 (1). lit. f) GDPR in conjunction with Art. 28 GDPR (conclusion of order processing contract).
3.2 Access Data/Server Log Files
We or our hosting provider collect data about every access to the server on which this service is located (so-called server log files). We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our online offer. Access data includes:
- Name and URL of the retrieved file
- Date and time of retrieval
- amount of data transferred
- Notification of successful retrieval (HTTP response code)
- Browser type and browser version
- operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user’s system through our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our online offer, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of traffic Use of our website and services, also for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content, and to analyze traffic, troubleshoot and troubleshoot, and improve our services.
This is also our legitimate interest in accordance with Article 6 Paragraph 1 Letter f) GDPR.
We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications. We store IP addresses in the log files for a maximum period of 3 months if this is necessary for security purposes or for the provision of a service or the billing of a service, e.g. B. if you use one of our offers. After aborting the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also save IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).
3.3 SSL Encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as inquiries and orders that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. You can find out more about data security in point 6.
3.4 Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. The purpose of using these cookies is to be able to offer optimal user guidance and to recognize visitors and to be able to present the most attractive website and interesting content possible with repeated use.
We use so-called session cookies or temporary cookies to optimize our online offer. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. B. that you can use the shopping cart function across multiple pages.
We also use a small amount of persistent cookies (also small text files that are stored on your device), which remain on your device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and are automatically deleted after a specified period of time. Their lifespan is 1 month to 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to show you information on the site that is specially tailored to your interests. The content of a permanent cookie is limited to an identification number. Name, IP address, etc. are not saved. An individual profile of your usage behavior does not take place.
Our legitimate interest in using cookies in accordance with Article 6 Paragraph 1 Letter f) GDPR is to make our website more user-friendly, more effective and more secure.
The following data and information is stored in the cookies:
- Login Information
- language settings
- entered search terms
- Information about the number of visits to our website and the use of individual functions on our website.
When the cookie is activated, an identification number is assigned to it and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would enable the cookie to be assigned to you will not be placed in the cookie. Based on cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
You can deactivate the storage of cookies in your browser, restrict it to certain websites or set your web browser (Chrome, IE, Firefox,…) so that it notifies you as soon as a cookie is sent. You can also delete cookies from your PC’s hard drive at any time. Please note, however, that in this case you will have to reckon with a limited display of the page and limited user guidance.
Links to cookies in common browsers:
MANAGING COOKIES IN MOZILLA FIREFOX: MORE INFORMATION
MANAGING COOKIES IN GOOGLE CHROME: MORE INFORMATION
MANAGING COOKIES IN MICROSOFT IE / EDGE: MORE INFORMATION
MANAGING COOKIES IN APPLE SAFARI: MORE INFORMATION
MANAGING COOKIES IN APPLE IOS: MORE INFORMATION
3.5 Personal Data via Website
Personal data that you transmit electronically on this website, such as name, e-mail address, address or other personal information, will only be used by us for the specified purpose, will be kept safe and will not be passed on to third parties. The provider automatically collects and stores information on the web server such as the browser used, operating system, reference page, IP address, time of access, etc. This data cannot be assigned to specific persons without checking other data sources and we do not evaluate this data further as long as there is no illegal use of our website is available.
3.6 Contacting Us
If you contact us (e.g. contact form, booking request, e-mail, telephone or social media), the data you provide will be processed to process the contact request and its processing as well as for follow-up questions in accordance with Article 6 Paragraph 1 Letter b) GDPR , this is also our legitimate interest in accordance with Article 6 (1) (f) GDPR. We do not pass on this data without your consent. We only store and use other personal data if you give your consent or if this is legally permissible without special consent. User information can be stored in a customer relationship management system (“CRM system”) or comparable inquiry organization. We delete the requests if they are no longer necessary. We review necessity every two years;
You have the right to revoke your consent at any time with effect for the future. In this case, your personal data will be deleted immediately. Your personal data will also be deleted without your revocation if we have processed your request or you revoke the consent to storage given here. This also happens if the storage is not permitted for other legal reasons.
“Required fields are marked with an”.
3.7 Integration of Third-Party Services and Content
Within our online offering, we use content or service offerings from third parties to integrate their content and services, such as videos or fonts. This is done on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR)
This always presupposes that the third-party providers of this content perceive the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required for the display of this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user’s device and, among other things, technical information about the browser and operating system, referring websites,
3.8 Web-Analyse – Google Universal Analytics
We use Google Analytics, a web analytics service provided by Google LLC (“Google” 1600 Amphitheater Parkway Mountain View, CA 94043, USA).
Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google participates in the EU-US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ) and thereby offers a guarantee of compliance with European data protection law.
Due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Pseudonymous user profiles can be created from the processed data. We use Google Analytics in the form of “universal analytics”. “Universal Analytics” refers to a Google Analytics process in which the user analysis is based on a pseudonymous user ID and thus a pseudonymous profile of the user is created with information from the use of different devices (so-called “cross-device tracking”). .
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by clicking on the following link (http: // tools.google.com/dlpage/gaoptout?hl=de ) and install the available browser plug-in.
As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent future detection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): Disable Google Analytics
You can find more information on data use by Google, setting and objection options in Google’s data protection declaration ( https://policies.google.com/technologies/ads ) and in the settings for the display of advertisements by Google (https:// adssettings.google.com/authenticated ).
The processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG 2003 and Art 6 Paragraph 1 lit a) GDPR (consent) if you have consented to the use of cookies, as well as on the basis of our legitimate interests in accordance with Art 6 Paragraph 1 lit f) GDPR in the statistical evaluation of access to our website for the improvement and economic operation of our offer and our website. The personal data of the users will be deleted or made anonymous after 26 months.
3.9 Google Fonts
We integrate the fonts (“Google Fonts”) from the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google account data will be transmitted to Google while using Google Fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google also records the use of CSS and the fonts used and stores this data securely. You can find more about these and other questions at https://developers.google.com/fonts/faq . Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer.
Google participates in the EU-US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ) and thereby offers a guarantee of compliance with European data protection law.
You can read about which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/ ; an opt-out is available at https://adssettings.google. com/authenticated possible.
3.10 Wordfence
Our online offering uses the “Wordfence” service provided by Deviant Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA. Use is based on our legitimate interests within the meaning of Article 6 (1) (f) GDPR. With the help of this service, unauthorized login attempts on the website are recognized and repelled. All login attempts are sent to a server in the USA, where they are analyzed. The stored data includes the login name entered, the IP address, information on the browser used and the computer system and the time of access.
More information on the collection and use of data by Deviant can be found in Wordfence’s privacy policy: https://www.wordfence.com/privacy-policy/ .
4 Your rights as a data subject
Under the applicable laws, you have various rights in relation to your personal data. If you would like to assert these rights, please send your request by e-mail or post to the address given in Section 1, clearly identifying yourself.
Below you will find an overview of your rights.
4.1 Right to confirmation and information according to Art. 15 GDPR
You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you together with a copy of this data.
Furthermore, there is a right to the following information:
- the processing purposes;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration;
- the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data is not collected from you, all available information about the origin of the data;
- the existence of automated decision-making including profiling in accordance with Article 22 Paragraphs 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data is transmitted to a third country or to an international organization, you have the right to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.
4.2 Right to correction or completion according to Art. 16 GDPR
You have the right to demand that we correct any incorrect personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
4.3 Right to erasure (“right to be forgotten”) according to Art. 17 GDPR
Pursuant to Art. 17 (1) GDPR, you have the right to demand that personal data concerning you be deleted immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent on which the processing was based in accordance with Art. 6 Para. 1 S. 1 a) GDPR or Art. 9 Para. 2 a) GDPR and there is no other legal basis for the processing.
- You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR.
- The personal data have been unlawfully processed.
- Erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
- The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 Para process data that you have requested them to delete all links to, or copies or replications of, that personal data.
4.4 Right to restriction of processing according to Art. 18 GDPR
You have the right to request us to restrict processing if one of the following conditions is met:
- the accuracy of the personal data is contested by you for a period enabling us to verify the accuracy of the personal data,
- the processing is unlawful and you have refused the erasure of the personal data and have instead requested that the use of the personal data be restricted;
- we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
- You have lodged an objection to the processing pursuant to Art. 21 Para. 1 GDPR, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.
4.5 Right to data portability according to Art. 20 GDPR
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transmit this data to another person responsible without hindrance from us, provided that
- the processing is based on consent pursuant to Art. 6 Para. 1 S. 1 a) GDPR or Art. 9 Para. 2 a) GDPR or on a contract pursuant to Art. 6 Para. 1 S. 1 b) GDPR and
- the processing is carried out using automated procedures.
When exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data is transmitted directly by us to another person responsible, insofar as this is technically feasible.
4.6 Right of objection according to Art. 21 GDPR
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Art. 6 Para. 1 Sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If personal data is processed by us in order to operate direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
You have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR unless the processing is necessary to fulfill a task in the public interest.
4.7 Automated Decisions Including Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.
4.8 Right to revoke consent under data protection law
You have the right to revoke consent to the processing of personal data at any time.
4.9 Right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you live, your place of work or the place where the alleged infringement took place, if you believe that the processing violates data protection law or your data protection rights have otherwise been violated in some way . In Austria, this is the data protection authority.
5 Data Security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; Malfunctions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.
You can reach us using the following contact details:
Rima Al Kaissi
Wiedner Hauptstrasse 40
1040 Wien